New publication: Report on Community Baseline Survey - Hoa Binh, Son La, Lang Son

Created on 06 August 2013 Print Email

Variante 4In order to effectively implement the programmes activities aiming at increased awareness of citizen´s rights and responsibilities, improved knowledge of wastewater related issues and solutions regarding sanitation and health and a high acceptance of wastewater tariffs, WMP conducted comprehensive community baseline surveys (BLS) that are conducted prior to the commencement of capacity building activities.

In 2008 and 2009 six community baseline surveys were conducted for the following cities: Bac Ninh, Hai Duong, Vinh, Can Tho, Tra Vinh and Soc Trang. Two years ago three new cities (Hoa Binh, Son La and Lang Son) have joined the WMP for phase three. Since then, institutional assessments as well as initial workshops were carried out in order to enhance the understanding of local conditions.

The BLS incorporate assessments of knowledge, attitude and practice (KAP) of households and citizens as well as the level of customer satisfaction with regards to the service provided by wastewater companies. Altogether 977 randomly selected households were interviewed. In particular, the BLS serve two major objectives:

(1) Collecting basic data for the design and planning of future capacity building activities, particularly covering the following topics:

  • Socio-economic composition of benefiting population (incl. cross-topic issues such as gender, ethnicity, poverty as well as a KAP assessment);
  • Acceptance of wastewater tariff introduction;
  • Determination of the most effective communication channels for information – education – communication (IEC) campaigns;
  • Technical conditions in the three target cities regarding the urban sewerage and drainage networks (management of tertiary sewer systems, ratio of house connections, existence of septic tanks and frequency of septic tank cleaning, etc.);

(2) Gathering baseline data for the programme´s results-based monitoring system.

All community baseline surveys are available in English and Vietnamese and can be downloaded from the WMP website.

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